Unsatisfied Users Aren’t Always Stupid Users


September 25, 2007

Event Description:

Successful, satisfied customers and clients are the best kind. This talk will focus on practical tips on how to design and develop products and services with users in mind.

Whether you’re developing (or selling) a product or service, there are a few guidelines which will help move you toward this goal.

Cut through the jargon of User Experience (UX) Research, Usability Analysis, Interaction Design and learn about some tricks of the trade.


Nancy Ackerman